Buyer Beware

There are a few companies online that do not have your best interests in mind. Blatantly, they could care less if you are safe! They are only concerned with selling you scuba equipment, after they get their money they are long gone.
Read these startling facts about what can happen…
Did you know that a relatively well known online scuba retailer had purchased regulators from some 3rd world country and had them forge a “ScubaPro” emblem on it, and sold them to unsuspecting divers at nearly half the price of a real ScubaPro regulator? This information only became available after someone was seriously hurt! (By the way, ScubaPro does not allow its (“real”) authorized dealers to sell their products on the web!)
Did you know that if you purchase equipment from an unauthorized company your warranty is completely void? Worse yet, normally to protect themselves these shady companies will remove the registration card and serial numbers entirely.
What does this do for you? Well, now you have a piece of equipment which has no manufacturer’s warranty, and if the manufacturer determines that there is a problem with the piece of equipment, you will NOT be notified! Even if you find out about the problem, there is a good chance you won’t know what make and model of scuba gear you own!
Equipment Manufacturers that do NOT allow the sale of its products via the Internet:
Hint: if you see a company selling these products as “new” on the web, they are most likely one of the online retailers you need to stay away from for your own safety!
Aqulalung, SUUNTO & Atomic Aquatics do NOT allow the sale of its products via the Internet!
Beware of any retailer that offers to sell and ship our life supporting products by mail, for orders placed by phone or the Internet. These retailers are NOT authorized Aqua Lung Dealers. All authorized Aqua Lung Dealers must execute a Dealer Agreement that does not allow the sale of Aqua Lung products except “in-store.” Many Aqua Lung dealers advertise on the Internet, but they are not allowed to deliver our products other than “over-the counter.” This is our assurance that you will receive the proper pre-sale, point-of-sale, and post-sale assistance, and that only trained and certified divers will use our products. If you obtain our product from one of these retailers, your warranty is therefore not valid and we cannot offer you the assurances of quality and satisfaction afforded by the Aqua Lung Warranty Program. If you would like to verify whether or not a retailer is an authorized Aqua Lung Dealer, please call: (760) 597-5000.
Beware of sites that tell you the equipment doesn’t have a manufacturer’s warranty, but that the item is warranted by their company. Some warrantees are not worth the paper they are printed on!
NOTE: You MAY reproduce any and all textural parts of this page to help spread the word of these violations!