Technical Bulletins / Warranty Recalls
October 10, 2012 -
To All Aqua Lung Divers:
Aqua Lung is conducting a voluntary recall of SureLock II weight pocket handles as found on most Aqua Lung buoyancy compensators since 2009.
Please use the link below which will take you to our website where you may read the recall announcement, learn if your buoyancy compensator is affected and how to remedy the situation.
As stated in the recall announcement, quantities of replacement handles will be in short supply for the first few weeks, but we felt a responsibility to notify all Aqua Lung customers as quickly as possible.
We have made production of replacement handles a top priority with our supplier. Please contact your local authorized Aqua Lung dealer prior to bringing in your weight pockets to inquire whether they have replacement handles available.
We apologize for any inconvenience we may have caused you. We thank you for purchasing Aqua Lung products and wish you safe and enjoyable diving adventures.
The Aqua Lung Team
SureLock II Weight Pocket Handles
Aqua Lung is conducting a voluntary recall of SureLock II weight pocket handles. SureLock II is the mechanical weight release system found on most Aqua Lung buoyancy compensators (BCs) beginning in 2009. Aqua Lung is concerned about the rubber handle pulling off of the plastic SureLock II weight pocket assembly. If this were to occur during a dive, the weight pocket would be left engaged inside the BC. There are no known occurrences of this happening underwater, and there have not been any reported injuries, but Aqua Lung believes that a recall is the safe and prudent thing to do. Aqua Lung has made a revision to the handle assembly that strengthens it. A revised handle is easily recognized by a thickened band of rubber at the base of the handle.
Consumers should immediately stop using their BCs with Sure Lock II weight pockets. Bring the pockets to your nearest authorized Aqua Lung Dive Retailer or Dive Center. They will be able to replace your handles for you while you wait, as changing handles is a quick process. The replacement is made under warranty and you will not incur any charges.
***Please note that handles will be in short supply for the first three weeks.
This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission
U.S. (except Hawaii) and Caribbean Dealers – for additional assistance please call us at 888-818-3483 or 760-597-5000 or email us at email@example.com.
September 27th, 2012 -
Atomic Aquatics Recalls Cobalt Dive Computer Due to Impact and Drowning Hazard
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Cobalt Dive Computer
Units: About 4,000 in the United States and 200 in Canada
Manufacturer: Atomic Aquatics, of Huntington Beach, Calif.
Hazard: The unit can leak and cause the lens of the computer to blow off suddenly, which could result in impact injuries, and can cause a gas leak, posing a drowning hazard.
Incidents/Injuries: The firm has received 23 reports of leaks caused by the lens being forcefully expelled from the computer due to excess air pressure inside the computer. No injuries were reported.
Description: This recall involves Atomic Aquatics brand Cobalt dive computers. These handheld, console-style dive computers have LCD screens and four magnetic control buttons located below the screen. A fitting at the bottom of the computer connects to the high pressure hose of a scuba diving regulator. The name Atomic Aquatics logo is imprinted on the front of the console, below the screen. The recalled products can be identified by the manufacture dates, which are determined by the first four numbers of the serial number with the first 2 digits signifying the week of manufacture (01 through 52) and the second 2 digits signifying the year of manufacture (10, 11 or 12). The dates of manufacture are between May 31, 2010 and April 16, 2012. Serial numbers, 2210-XXXX through 1612-XXXX, can be found by scrolling to the “System Info” screen on the computer.
The recall affects all Cobalt computers with serial numbers that start with any of the following numbers:
10 Series: 2210, 2910, 4010, 4710, 5010 11 Series: 1111, 1711, 2611, 2811, 3211, 3311, 3411, 3511, 3611, 3711, 3811, 3911, 4011, 4111, 4211, 4511, 4611, 5211 12 Series: 0812, 1112, 1212, 1312, 1412, 1612
Sold at: Authorized Atomic Aquatics dealers sold Cobalt dive computers from November 2010 through July 2012 for about $1200.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled dive computers and return the unit to either an authorized Atomic Aquatics dealer or the Atomic Aquatics factory for inspection and repair.
Consumer Contact: For additional information, contact Atomic Aquatics toll-free at (888) 270-8595 between 8 a.m. and 5 p.m. PT Monday through Friday or on firm’s website at www.atomicaquatics.com. Consumers can also email the firm at firstname.lastname@example.org